Customer Support

To the mix of SHT®’s products we add the unique support supplied to customers. SHT’s Customer Support is far beyond the standard after and pre-sale services offered by competitors.

Customer Support is a range of customer services to assist customers in making cost effective and correct use of our products. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of SHT’s products.

SHT’s services include the assistance for the set up and maintenance of quality procedures required by certification authorities for the design, installation and maintenance of fire suppression systems.Our engineers assist continuously our customer for the systems design though our certified software programmes and some of our customers practically outsourced from us all their calculation activities. Other services offered to customers include the full assistance for the preparations of customers’ design, installation and maintenance manuals, and advertisements for the fire industry magazines.